What To Do If Amazon Ignores You As A Seller

Vova Even Jan 23, 2024
16 People Read
Table of Contents
  1. Navigating Amazon: Seller Tips & Insights with David Miller
    1. The Silent Wall: When Amazon Doesn’t Respond
    2. 1. Diversify Your Approach
    3. 2. Address the Real Issue
    4. 3. How to Connect with David
    5. Wrapping It All Together

Disclosure: Hi! It's Vova :) Some of the links in this article may be affiliate links. I get a commission if you purchase after clicking on the link, this does not cost you more money, and many times I can even get a nice discount for you. This helps me keep the content free forever. For you. Thank you! :) 

Navigating Amazon: Seller Tips & Insights with David Miller


Hey there, awesome readers! It's me, Vova Even! 🌟


Have you ever tried selling something on Amazon and felt like they just weren’t listening to you?


It's like shouting into a huge, virtual void and wondering if anyone out there hears you, right?


Well, guess what?


I've felt that way too!


And I know many of you have been scratching your heads, trying to figure out what to do when Amazon seems to give you the silent treatment.


Now, here's the exciting part!


Today, I got the chance to sit down with a super-special guest, David Miller.


But hold on, David isn't your everyday lawyer who uses big words we don’t understand.


No way!


He's like the friendly teacher we all wish we had, especially when navigating the twisty, turny paths of Amazon.


David is the go-to guy for Amazon sellers when things seem confusing or when we feel lost in the Amazon jungle.


But hey, before we jump into all the cool things I learned from David, I've got a nifty update for you!


If you're the kind of person who loves to watch videos instead of reading (I get it, sometimes our eyes need a break!), I've got some great news!


This entire chat with David?


I've got it recorded!


Yup, the whole conversation is up on my YouTube channel.


So if you’d rather kick back, relax, and watch the action unfold, you can totally do that.


Just hit play on the video below, and you'll see David and me chatting away!



But if you love reading as much as I do, stick around!


We're diving deep into what to do when Amazon seems to be playing the quiet game.


Trust me, you won't want to miss out on David's tips and tricks.


So, are you ready?


Whether you're reading or watching, I'm super pumped to share this with you.


Let’s get started! 🚀


The Silent Wall: When Amazon Doesn’t Respond


As an Amazon seller, you might relate to the frustrating experience of reaching out to the e-commerce giant and receiving no response.


You send messages, patiently wait for days, and still - nothing.


If you've found yourself in this situation, the advice that David Miller shared could be a game-changer for you.


1. Diversify Your Approach


David pointed out that, more often than not, sellers will stick to just one channel of communication when seeking a response from Amazon.


His advice?


Don't be confined!


If you've been primarily reaching out through the account health dashboard and aren't receiving feedback, it might be time to take a different route.


  1. Seller Support: Your first stop if account health remains unresponsive.


  1. Seller Performance: If you still hit a wall, pivot to the seller performance team at seller-performance@amazon.com or seller-performance-policy@gmail.com.


  1. Chairman-CEO's Direct Email: While it sounds unorthodox, David suggests that desperate times call for bold measures. An email to Jeff Bezos (jeff@amazon.com) or Andy Jassy (ajassy@amazon.com) might get the ball rolling.


  1. Legal Team: If all else fails, making a formal approach via Amazon's legal team can potentially break the communication blockade.


2. Address the Real Issue


David highlighted a common misstep.


Sellers, in their appeals, often detail their overall stellar performance and accomplishments.


However, Amazon's primary concern?


Addressing the specific complaint at hand.


For instance, if you've been flagged for a counterfeit complaint, Amazon wants you to validate your product's authenticity.


Elaborating about your impressive track record or 99% approval rate is, unfortunately, irrelevant in this context.


Moreover, avoid emotional appeals.


David mentioned instances where sellers brought up personal tragedies hoping for leniency.


It's essential to understand that for Amazon, the concern is strictly business, and emotional stories, however heartfelt, don't factor into their decision-making process.


3. How to Connect with David


For those facing intricate Amazon-related issues and considering professional assistance, David Miller is accessible via email at David@DamLawFirm.com.


Alternatively, you can also reach him at 516-313-1572.


He is also available over the following channels:


  1. Personal Website: Attorney for Amazon Sellers

  2. YouTube: David Miller - YouTube

  3. Instagram: David Miller - Instagram

  4. TikTok: David Miller - TikTok

  5. Facebook: David Miller - Facebook

  6. LinkedIn: David Miller - LinkedIn


Not enough?


Well, there's more!


I've compiled a playlist of my other discussions with David on various Amazon-related topics.


Check them out for a comprehensive understanding.



Wrapping It All Together


Journeying through the vast ocean of Amazon selling often feels like embarking on a daring adventure.


There are high waves to surf and unpredictable currents to navigate.


Yet, every challenge comes with its own set of solutions, especially when we have guiding stars like David Miller illuminating our path.


With his insights and knowledge, we're not just drifting aimlessly; we're steering our ship with confidence, ready to conquer any storm that heads our way.


But remember, it's not just about my experiences or the stories I share.


It's about equipping yourself with the right tools and knowledge.


Dive deep into the resources available, reach out to those who've been through the grind, and learn from their wisdom.


And here's a little secret - every obstacle, every moment of silence or doubt, is an opportunity in disguise.


It's a call for you to rise, to make your voice echo even louder, to be that resilient Amazon seller who doesn't back down.


I'll be right here, continuing this voyage with you, bringing more enlightening conversations, tips, and insights yoaur way.


Remember, every challenge is a step closer to your success.


So, embrace it, learn from it, and let it propel you forward.


Keep your spirits high, and as always, never stop learning and growing.


I'm signing off for now, but with a promise to return with more gems.


Here's to your continued success and to all the fantastic days ahead!


Cheers! 🌟🚀

Table of Contents
  1. Navigating Amazon: Seller Tips & Insights with David Miller
    1. The Silent Wall: When Amazon Doesn’t Respond
    2. 1. Diversify Your Approach
    3. 2. Address the Real Issue
    4. 3. How to Connect with David
    5. Wrapping It All Together

Disclosure:  Hi! It's Vova :) Some of the links in this article may be affiliate links. I get a commission if you purchase after clicking on the link, this does not cost you more money, and many times I can even get a nice discount for you. This helps me keep the content free forever. For you. Thank you! :)